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Refund Policy & Guarantee

Last updated: February 2026

Free Trial

We offer free analysis of 10 articles for each new site. This step is designed to allow you to validate the relevance of our audit criteria (2026 Horizon) and the quality of our AI responses before any purchase.

Refund Conditions

Given the digital nature of the service and the calculation costs incurred (API), refunds are subject to the following conditions:

Right of withdrawal

You have 14 days to request a refund if the audit has not yet been launched or generated.

Technical satisfaction

If you encounter a major technical bug preventing reading of your XLS file or access to data, and our support cannot resolve it within 48 hours, a full refund will be issued.

"Consumed Content" Exception

In accordance with European regulations on digital content, once the complete audit has been generated and the XLS file made available for download, the service is considered "consumed". Since you were able to test the quality via the free 10-article offer, no refund will be granted for "simple change of mind" after the generation of the complete audit.

How to Make a Request?

Contact us at contact@eeatclean.com with your order number. We process legitimate requests within 5 to 10 business days.

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